Get on the map

Attention, all you Mashup Camp attendees: go to Attendr to see a cool mashup example from Jeff Marshall that allows you to link to other attendees you already know or would like to meet. If you’re going to be at MashupCamp next week, be sure to look me up and say hi.

As for the rest of you, head on over and add yourself to my Frappr map. You can see where other readers of Column 2 are located, and I’ve added the capability to use coloured pins to denote whether you’re a customer, product vendor, services vendor or “other” as it relates to BPM and integration technologies.

Blogging evangelist

I’ve written about business blogging in the past, and I firmly believe that it has become an essential tool for small business marketing in any business where the personalities and personal knowledge of the participants form most of the value of the company. As a company of one, I’m all I’ve got, and I blog in part as an online portfolio but also as a way to engage smart people in conversations of mutual interest. Somehow along the way, I became an evangelist for blogging.

For the past couple of years, I’ve been doing some very occasional mentoring for the son of a friend and his two buddies as they start up their company, Trioro. Every time that we have met for the past year, I’ve asked them when they were going to start blogging, and gradually their looks changed from “she’s crazy but we’ll tolerate it” to “hmm, that might be a good idea if I can fit it into my spare time” (Scott, I can read your face like a book). I strongly suggested that all three of them blog, since they are the company, and a few weeks ago they finally came through. I think that they’re still finding their voice, but it’s a great start.

It’s a little strange to have to push this new-fangled technology to people young enough to be my own kids (well, okay, if I had decided to have kids instead of taking grade 11 algebra), but when I think about it, I’m not really pushing the technology, I’m pushing the concept of a blog as marketing. I can’t fault them for not getting it: a huge part of the business world doesn’t get it yet, either.

I have several friends with small businesses, many of them one-person businesses, and very few of them realize the power of blogging for their business. My long-time friend Pat, a very talented photographer, has her first show of photographs for sale hanging at Barrio Lounge (a great local restaurant) this month. She takes beautiful photos of fruit and vegetable arrangements, lit to look like 16th-century Flemish still life paintings, and prints them on large-format canvas. She’d like to eventually quit her job as a technical writer and do this full-time, and this show is her first step towards making that happen. So you think that she’d be blogging about it, right? About the technique in creating and lighting the arrangements. About the settings on the Canon Digital Rebel that she uses. About the difficulties of finding a printer who could print the large canvases. About the technique for stretching and mounting the canvases. About how we scrambled to hang the show in two hours last Saturday afternoon. If you thought that, you’d be wrong. Okay, she’s busy: while preparing for this show, she was also finishing her Master Gardener certification, in addition to holding down that fulltime job. But at some point, she’s going to realize that success at selling her photographs is going to come much more quickly through greater exposure, and that a blog about how she creates these masterpieces is a powerful tool for gaining that exposure. It’s not like she doesn’t have the skills: Pat’s a professional writer with a degree in English, and she writes many emails to me every week about the same stuff that she should be blogging about.

Another friend of many years, Ingrid, is also a writer. She has degrees in law and journalism, and specializes in plain language business writing on a variety of subjects that usually aren’t so understandable, like tax law. She writes a semi-monthly email column, On Being, that I would love to be able to point you to except that she doesn’t post it online. In other words, she’s a wealth of information on topics that many people would be interested in, but very few of us get to see them. Unlike Pat, however, I think her reasons are more around intellectual property than time constraints: during our latest discussion about On Being, she said that she hoped to be able to sell the columns to a magazine, so didn’t want to put them in the public domain. (I blame the legal training.)

Maybe the problem is that when we write for a living, or if we’re used to highly-polished “marketing writing” as being the world-facing view of a company, we think that everything that we publish has to not only contain pearls of wisdom, but be perfectly proofread. Blogs make that untrue. It’s not like you shouldn’t have something to say, and use your spell-checker once in a while, but you’re not writing your Ph.D. thesis, it’s a blog post! The half-life of the interest in any particular post is less than two days, so there’s not much sense in spending more time than that writing each one.

Interestingly, I wrote most of this post yesterday afternoon, then was interrupted to head off for dinner with Ingrid. We discussed blogging again, and she offered up this last concern — that she was a professional writer and that more casual writing in her blog might impact someone’s view of her finished product — but I think that she’s going to come around on this one.

I rarely write about personal blogging, since I read very few purely personal blogs — most of my reads are technology or business-related. One trend that I have noticed in the past year is “elderblogging”, or blogging by seniors. I’m not talking about what baby boomers are doing as they finally start to retire, I’m talking about their (our) parents: the 70+ crowd. Just as businesses started to realize a few years back that “grey power” was a huge market force, mainstream media is finally starting to notice that the geezers are blogging. That made it easier when I was trying to explain blogging to my 82-year-old mother last month: I just showed her a blog written by a woman her age. Two weeks later, the inevitable email from Mom arrived:

I read Millie’s note today wondering why there aren’t senior bloggers and that she’d helped some get started. As you know my computer skills are not too good but thought that learning how to blog might be fun. Can you tell or send something about how to do this? Don’t know what I’ll blog about but it might be fun.

She started blogging last week. No evangelism required.

Killing me softly…with SOA

Joe McKendrick posted last week about whether open source or SOA is killing the software industry faster, right on the heels of a couple of articles in eWeek about how E-Trade is switching to open source (E-Trade’s not just implementing Linux, which would hardly raise an eyebrow these days, but also components higher up in the stack, such as web server, application server and transaction management software).

From the point of view of the software industry, these are both disruptive technologies that fundamentally change the way that business is done. Funny, after all these years of introducing disruptive technologies to other businesses that resulted in some pretty major upheavals, software companies are getting it back in spades.

As for SOA and other technologies that make software development faster and easier, I say “bring it on”. I have little tolerance for systems integrators (or the professional services arm of software vendors) that won’t use newer, better technology when it makes them less money, although there are a few of them that seem to get it.

Business (rule) analysis

I received the call for papers for the 9th International Business Rules Forum, which has prompted me to browse through the other business rule-related tidbits that I’ve been viewing over the past few weeks. If you’ve been reading Column 2 for a while, you already know that I think that business rules are a crucial feature in BPM, whether the BPM contains them inherently or as an add-on: you can find some of my previous posts on BPM and business rules here, here, here and here.

Rolando Hernandez recently posted a short term outlook for business rules — in short, that BR provide huge competitive advantage through business agility — plus an opinion on the differences between a business analyst and a business rules analyst.

The business rules analyst is focused on separating rules from code. The rule analyst walks and talks business… The rule analyst talks about business rules and business logic. The rule analyst means business.

The business analyst sees rules as code. The business analyst talks about the system. A business analyst is often a systems analyst by nature, and by training… The systems analyst means code.

I don’t think that there is a big difference in the inherent skills of business analysts and business rules analysts; rather, I think that systems analysts need to stop foisting themselves off as business analysts. Rolando starts a paragraph describing the business analyst (“the business analyst sees rules as code“), segues through an assumption (“a business analyst is often a systems analyst by nature, and by training“) and by the end of the paragraph is referring to the systems analyst rather than the business analyst, as if there were no difference. Yes, this happens, but it’s unfair to paint all business analysts with the same brush.

I also see the opposite problem, where a business user is designated as a business analyst, even though he (or she) has no skills or training in analysis; since he’s not trained to write requirements that are both necessary and sufficient, the resulting solution will not do what the business needs it to do. Furthermore, since he’s probably not up on the latest in associated technology areas, he’s unlikely to think outside the box because he doesn’t even know that the box exists.

The trick is to meet somewhere in the middle: a business analyst or business rules analyst needs to be focussed on the business, but be aware of the capabilities and limitations of the technology. The first job of the business (rule) analyst is to determine the business requirements, not write a functional specification for how the system might behave, as I’ve posted in the past. A business analyst needs training in the business area under study, but also needs training and experience in gathering requirements, analyzing business functions, optimizing business processes and documenting requirements, plus a high-level understanding of the functionality (not the technology) of any systems that might be brought to bear on a solution.

SOAinstitute launched

BPMinstitute.org, a free BPM informational site, has just launced SOAinstitute.org. If you’re already a BPMinstitute.org member, you just need to login and add it to your profile. There’s quite a bit of content there already, likely moved over from the BPMinstitute.org site, and it has the identical format to BPMinstitute.org (e.g., webinars are listed as “round tables”).

Blogs just a fad?

As you can tell by the multiple postings, I’m catching up on email newsletters and RSS feeds that have gone neglected for the past few days. This one caught my eye: in the same email from ebizQ that announced my blog joining this site, they preface the link to an AMR Research report with “wikis and blogs may seem hokey and faddish”.

To be fair, it’s a direct quote from the article, but I’m ROTFL, as we say in the blogosphere.

Blog agility

I’ve been invited to move this blog over to ebizQ, where I’ll join David Linthicum and a few other integration-minded bloggers. No, I’m not selling out — I don’t get paid for blogging, and ebizQ has no control over my content — it’s just a symbiotic relationship where we both (hopefully) benefit from greater exposure. I’ll keep this location available since my previous posts won’t be moving over.

I’ll be redirecting my FeedBurner feed, so for those of you who subscribe to that feed, the change should be transparent. If you visit my blog directly instead of through a feed, or if you use the Atom feed, you can link to my Column 2 domain which will redirect you to my blog’s new home to get reconnected. Thanks to the internet services director at ebizQ, most everything on this blog will move from this Blogger template over to that Movable Type template, including my blogroll, links to the Column 2 Frappr map and my Squidoo BPM lens, and my Technorati search form and profile link (if you visit my Technorati profile, you’ll see this blog as “Column 2”, and the new blog as “Column 2 – ebizQ”). All of my other non-blog links are already on my del.icio.us BPM links, the links page on my corporate website or Squidoo.

Please be patient over the next few days while we get any last wrinkles ironed out.

Choosing “same old same old” over “new and exciting”

I met with a friend today who works for a large bank (a former client of mine). That is, he used to work for the bank until his division, which provides institutional financial services through some pretty amazing application of technology, was spun off in a joint venture between the bank and an equally deep-pocketed European firm, in order to provide these services more effectively around the world. We spent much of our time talking about how exciting the new environment is: the head of the new joint venture is doing the whole rock-star/entrepreneur launch thing, with a fancy launch party for the staff, T-shirts and other swag, and various other bits of team-building and corporate culture enhancements. I know, for those of us who lived in technology through the boom, that doesn’t seem like much, but we’re talking about a bunch of conservative banking types here.

Being spun off as a new, smaller company, they can create systems and services in a much more agile way than when they were part of the bank, in part because they don’t need to conform to the bank’s corporate standards any more; from my experience there as a contract architect several days a week for about a year, I can vouch for the fact that these standards were sometimes oppressive since they didn’t account for the needs of this relatively small division.

As our conversation neared a close, I idly asked him if anyone had been spooked by the idea of working for a smaller, more agile company (there are a lot of veterans of 15+ years there), and was shocked to hear that several people had opted to move from this division back to the bank proper before the spin-off. A new company, backed by some very pockets? An agile business and technology environment unchained from irrelevent (to them) corporate IT standards? In other words, new and interesting work with no financial risk? I realize that I’m a bit of an outlier, having worked for only one company larger than 50 people since I graduated from university (and that chafed so bad that I had to leave after 18 months), but I have to ask, what were those people thinking?

Sometimes, being offline helps me focus

The past few days, I’ve been listening to Cory Doctorow’s Down and Out in the Magic Kingdom, as read by Mark “the Brooklyn Bluesman” Forman on his Getting a Leg Up blog. Forman’s not a great reader — or maybe I’m totally spoiled, having just listened to Stephen Fry read the last Harry Potter book — but at least this way I can load it up on my iPod and listen while I’m walking around town or on the subway. If you prefer the printed word, you can also download it in PDF from Doctorow’s site, where he makes some of his writings available for free under a Creative Commons licence.

I was walking and listening today, and heard a bit of prose that describes our current age as seen from the vantage point of people in the future who live with embedded hardware in their brain that provides constant access to their digital environment:

…living like the cavemen of the information age had, surrounded by dead trees and ticking clocks.

I was struck by the imagery that that phrase conjured up for me, of the old days when paper was still a significant budget item, and as a cavewoman of the information age I immediately rushed home and browsed the PDF version to get the full quote. The following line was even better:

Being offline helped me focus.

Oh yeah, I know that feeling. Someone please take away my RSS reader for a day or two?

My 10 geekiest moves so far this month

It’s not even mid-month, and I’ve been a total techno-geek. To wit:

  1. I hooked up my new video iPod to my TV so that I can play video podcasts on the big screen, without using a proprietary Apple cable.

  2. I installed Blackberry Messenger so that I can IM on my Blackberry. As if regular email, PIN messaging and SMS aren’t enough.

  3. I signed up to go to MashupCamp in California next month.

  4. My boyfriend found out that I’m going to California next month because he read it on my blog.

  5. I uttered the phrase “sometimes I think about going back to coding”.

  6. I installed the Firefox X-Ray extension so that I can see the html tags on a page without viewing the source code.

  7. I downloaded ubuntu.

  8. I moved almost all of my bookmarks into del.icio.us.

  9. I loaded Google Local for Mobile onto my Blackberry and I can’t stop grinning and showing people the map directions. Then, within two hours, I convinced three other people to load it on theirs, and gave two of them an in-person tutorial.

  10. I’ve spent the last hour browsing open source shopping cart solutions that I can customize for my wine-tasting club.

Maybe it’s something in the air for 2006?