It’s webinar week! Check out my process intelligence webinar with @Signavio on Thursday

On Thursday, I’m presenting a webinar on process intelligence with Signavio. Here’s the description: How do you get a handle on your company’s disrupted processes? How do you get real-time visibility into your organization’s strengths and weaknesses? How do you confidently chart a path to the future? The key is process intelligence: seeing your processes … Continue reading “It’s webinar week! Check out my process intelligence webinar with @Signavio on Thursday”

Using Digital Intelligence to Navigate the Insurance Industry’s Perfect Storm: my upcoming webinar with @ABBYY_Software

I have a long history working with insurance companies on their digitization and process automation initiatives, and there’s a lot of interesting things happening in insurance as a result of the pandemic and associated lockdown: more automation of underwriting and claims, increased use of digital documents instead of paper, and trying to discover the “new … Continue reading “Using Digital Intelligence to Navigate the Insurance Industry’s Perfect Storm: my upcoming webinar with @ABBYY_Software”

My upcoming webinar sponsored by Signavio – How to Thrive During Times of Rapid Change

This will be the fourth in a series of webinars that I’m doing for Signavio, this time focused on the high-tech industry but with lessons that span other industries. From the description: High-Tech businesses are renowned disruptors. But what happens when the disruptors become the disrupted? For example, let’s say a global pandemic surfaces and … Continue reading “My upcoming webinar sponsored by Signavio – How to Thrive During Times of Rapid Change”

My upcoming webinar on Financial Services and the need for flexible processes to weather a crisis

It’s a busy time for webinars, and I’ll be doing two more in the next two months sponsored by Signavio. On April 15, I’ll be talking about financial services, and how flexible processes are even more important now because of the current pandemic situation: The current pandemic crisis and resultant market downturn has customers scrambling … Continue reading “My upcoming webinar on Financial Services and the need for flexible processes to weather a crisis”

Catch me on a @SoftwareAG webinar next week talking about operational excellence

With so many cancelled conferences and people working from home, this is a great time to tune up your skills through online courses and webinars. I’ll be presenting with Eric Roovers, business transformation leader at Software AG, on a webinar about operational excellence next Wednesday, April 1, at 10:00 Eastern (16:00 in Central Europe, 07:00 … Continue reading “Catch me on a @SoftwareAG webinar next week talking about operational excellence”

Tune in on March 10 for my webinar on intelligent insurance processes

I’ve been sponsored by Signavio for a short webinar series. The first, on intelligent banking processes, was last month; this month on March 10, I’ll be presenting on intelligent insurance processes: With customer churn rates approaching 25% in some insurance sectors, insurers are attempting to increase customer retention by offering innovative products that better address … Continue reading “Tune in on March 10 for my webinar on intelligent insurance processes”

Replay of my webinar on banking processes with @Signavio

I did a webinar last week, sponsored by Signavio, that focused on banking processes. In particular, I looked at the top-level goals such as revenue, costs, compliance and competitive differentiation, and lined those up with some of the departmental goals and the process-related tools that can help to reach those goals. As usual, you can … Continue reading “Replay of my webinar on banking processes with @Signavio”

Focus on Insurance Processes: Product Innovation While Managing Risk and Costs – my upcoming webinar with @Signavio

I know, I just announced a banking webinar with Signavio on February 25; this is another one with an insurance focus on March 10 at 1pm ET. From the webinar description: With customer churn rates approaching 25% in some insurance sectors, insurers are attempting to increase customer retention by offering innovative products that better address … Continue reading “Focus on Insurance Processes: Product Innovation While Managing Risk and Costs – my upcoming webinar with @Signavio”

Focus on Banking Processes: Improve Revenue, Costs and Compliance – my upcoming webinar with @Signavio

I’ll be presenting on two webinars sponsored by Signavio in the upcoming weeks, starting with one on banking processes on February 25 at 1pm ET. In this first webinar, I’ll be taking a look not just at the operational improvements, but at the (executive) management-level concerns of improving revenue, controlling costs and maintaining compliance. From … Continue reading “Focus on Banking Processes: Improve Revenue, Costs and Compliance – my upcoming webinar with @Signavio”

APQC webinar: 2020 process and performance management priorities, with @hlykehogland

I listened in on a webinar today with APQC‘s Holly Lyke-Ho-Gland looking at the results of their 2020 process and performance management priorities survey (conducted in late 2019). Some good insights here, looking at the top three challenges in business process management and continuous improvement. Process modeling and mining vendors will be happy to see … Continue reading “APQC webinar: 2020 process and performance management priorities, with @hlykehogland”