Integrating process and content: exploring the use cases

I recently wrote a series of short articles sponsored by Alfresco and published on their blog. Today, the third of the series was published, discussing some use cases for integrating content into your processes:

  • Document-driven processes
  • Case management
  • Document lifecycle processes
  • Support documentation for exceptions in data-driven processes
  • Classification and analysis processes for non-document content

Head over there to read all the details on each of these use cases. As I write at the end:

Over the years, I’ve learned two things about integrating process and content: first, almost every process application has some sort of content associated with it; and second, most process-centric developers underestimate the potential complexity of handling the content in the context of the process application.

While you’re over there, you can also check out the other two articles that I wrote: transforming insurance with cloud BPM, and BPM cloud architectures and microservices.