ABBYY partnerships in ECM, BPM, RPA and ERP

It’s the first session of the last morning of the ABBYY Technology Summit 2017, and the crowd is a bit sparse — a lot of people must have had fun at the evening event last night — and I’m in a presentation by another ex-FileNet colleague of mine, Carl Hillier.

He discussed how capture isn’t just a discrete operation any more, where you just capture, index and store in a content management repository, but is now the front end to business processes that have the potential for digital transformation. To that end, since ABBYY has no plans to expand their side of the business, they have made strategic partnerships with a number of vendors that push into downstream processes: M-Files and Laserfiche for content management, Appian and Pega (still in the works) for BPM, and Acumatica for ERP. As with many technology partnerships, there can be overlap in capabilities but that usually sorts out in favor of the specialist vendor: for example, with Laserfiche, ABBYY is being used to replace Laserfiche’s simpler OCR capabilities for customers with more complex capture capabilities. Both BPM vendors have RPA capabilities — Appian through a partnership with Blue Prism, Pega through their OpenSpan acquisition — and there’s a session following by RPA vendor UiPath on using ABBYY for RPA that likely has broader implications for working with these other partners.

For the solution builders who use ABBYY’s FlexiCapture, the connectors to these other products gives them fast path to implementation, although they can also use the ABBYY SDK directly to create solutions that include competing products. We saw a bit about each of the ABBYY connectors to the five strategic partners, and how they take advantage of those platforms’ capabilities: with Appian, for example, a capture operator uses FlexiCapture to scan/import and verify documents, then the connector maps the structured data directly into Appian’s data objects (records), whereas for one of the content management platforms, they may transfer a smaller subset of document indexing data. The Acumatica integration is a bit different, in that FlexiCapture isn’t seen as a separate application for the capture front end, but it’s embedded within the Acumatica interface as an invoice capture service.

ABBYY’s plan is to create more of these connectors, making it easier for their VARs and solution partners (who are the primary attendees at this conference) to quickly build solutions with ABBYY and a variety of platforms.

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