The BPTrends survey, The State of Business Process Management, has just been published and is available free (registration required). Half of the 348 respondents to the survey are process practitioners or business analysts, with the remainder split between business, IT and executive management.
The survey asked some interesting questions, such as the meaning of BPM (only 16% identify it as the BPMS software, whereas 40% see it as the methodology) and the current committment of their organization to BPM (split pretty evenly between “major/significant” and “limited/just looking/no interest”). And although reducing costs is still the biggest single driver, agility, compliance and customer satisfaction are gaining ground. There are also a number of interesting results on how consistently processes are performed within the organization.
Not surprisingly to me, although it may come as a bit of a smack to BPMS vendors, is that over half consider their most important BPM software tool to be a modeling tool, either a purely graphical tool such as Visio, a repository-based tool such as ProVision or an organizational modeling environment. In fact, BPMS only scored 12% of the votes on that question.
Unlike many of the other BPTrends reports, this appears to be vendor-neutral and not “pay for play”, so may carry more weight than some of their other reports that I’ve written about in the past.