In a post about collaboration, of all things, a Gartner analyst shows how not to interact with his blog’s readers. If you’re a frequent reader of Jim Sinur’s blog, you know that in most posts he invites conversation with open-ended questions at the end, e.g., “What is your experience with this issue”, presumably to feed ideas into his research on the topic at hand.
In this post, he refers to the increasing number of BPM vendors that are including collaboration features, and his first commenter asks him to list some of those vendors. Jim’s response? “We will be writing research notes on this topic going forward that will identify those vendors that have unique solutions.” In other words, “I’m happy to collect your ideas for free as part of my research, but you have to pay for the results.”