I attended Pat Morrissey’s (of Savvion) keynote session after lunch, but didn’t take a lot of notes since I’m up next. Pat’s a great speaker, very funny with lots of good real world examples, from nuclear weapons to Guitar Hero.
He pointed out four key requirements of a BPM solution which, not surprisingly, line up with their product offering:
- Process modelling
- Process repository for capture and reuse
- A deployment and management suite, such as their BPM Studio, to enrich the model by connecting it up to data sources and web services, and manage processes
- Optimization to manage change, particularly the optimization that happens after the system goes live
He also talked about a process adoption curve, which is a bit like a BPM maturity model, and covered some keys to process solution success:
- Start with modeling process as it exists today
- Business and IT involvement early
- Optimization happens after you turn on the solution
- BPM is for business, SOA is for IT
- Plan for the end state
He finished up with some ways to use process to move business to the next level:
- Demonstrate success first then get executive commitment
- Start big, start small, just start
- Everyone can be a model — it’s about the people
- Winners share
- Process in the voice of the customer
I’ll just ignore how he said that BPM standards don’t really matter: way to lead into my presentation, Pat!