Instructional Overload

I’ve just finished two days of teaching “Making BPM Mean Business” to about a dozen FileNet customers at their North American user conference — the first time that I’ve done it in the two-day live format. It’s been a long time since I’ve spent that length of time in front of a classroom, and I had forgotten how exhilerating that it is, and also how exhausting. I had a great group of people in the course who shared their BPM experiences and some of the issues that they have with their business processes, and based on their feedback, the course was useful to them so I’m feeling good about the content that I decided to include as well as the experience of actually teaching it. I especially liked the comment on one evaluation form: “Sandy is great!” (thanks, Mark), since comments like this validate all the work that I put into the course.

Now that the course is over, I can focus on the rest of the conference, although I do have a one-hour breakout session to present this afternoon. It’s a bit like old home week for me, since many of the FileNet sales and marketing people are here, people who I worked with back in 2000-2001 when I was FileNet’s Director of eBusiness Evangelism, as well as a lot of customers who I visited when I was in that capacity. I’m also amazed at the number of other ex-FileNet’ers here who have retained close ties with FileNet, most of them closer than my occasional FileNet-related work as part of my larger BPM practice.

I’m currently sitting in the morning main tent session and have a lot of interesting breakouts to attend over the next three days. Stay posted.

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