I’ve written another post for the Trisotech blog on end-to-end processes, and how Conway’s Law can prevent good horizontal integration across your organization’s processes. Conway’s Law is an adage that states that organizations design systems that mirror their own communication structure: basically, if your interdepartmental communications is not that great, the underlying systems are unlikely to do a good job of it either.
I go into some detail of the problems that occur when an organization is functionality siloed with poor communication between areas, and how you can start to find your way out of it.
You can find all of the posts that I’m creating for them here.