I was late to Neil Ward-Dutton’s session due to another meeting, and ended up arriving just as he started on reason #7. However, in the summary, he did list out his 7 reasons of why you want to build business applications using BPM technology:
- Demonstrate value transparently
- Support iterative, collaborative changes
- Speed up user acceptance
- Improve management of customizations
- Enable transition to SaaS delivery
- Reach new stakeholders
- Support continuous improvement
He finished with the signals that you can use to identify the maximum opportunity for value from using BPM:
- Strong service differentiation focus
- Strong need for performance transparency
- Dynamic regulation or policy environment
- Need to coordinate work/information across or between organizations
I was sorry to miss most of the presentation, but there apparently is a paper that Neil wrote on the Progress website going through these points as well (although I don’t have the link).