Next Wednesday, I’m presenting a webinar on Process Optimization for the Real World, along with Rob Risany of Savvion (who are sponsoring the webinar). This is the same format as when Rob and I last did a webinar together: we both give a short presentation, then have a “fireside chat” discussion where we have a mostly unstructured conversation, which is a lot of fun for us and was pretty popular with the audience last time.
My part of the presentation is on how process optimization works — or doesn’t work — in reality, and some of the factors that impact it. In my experience, I find that most of the reasons that it doesn’t work are cultural, not technological, and can lie with both business and IT. Tune in next week to hear the whole thing.