Enterprise 2.0: Case Studies, Part I

Another panel, this one with moderator Brian Gillooly from Optimize, and including panelists Jordan Frank of Traction, Mark Mader of Smartsheet.com, Suresh Chandrasekaran of Denodo, Todd Berkowitz of NewsGator and David Carter of iUpload (which I understood was going to undergo a name change based on what their CEO John Bruce said last month at EnterpriseCamp in Toronto). Since these are all product companies, I expect that this might be a bit less compelling than the previous panel, which was primarily focused on two Enterprise 2.0 end-user organizations.

I’m not going to list the details of each vendors’ product; suffice it to say that Traction is an enterprise wiki platform (although there’s some blog type functionality in there too), Smartsheet.com is a spreadsheet-style project management application offered as a hosted service, Denodo does enterprise data mashups for business intelligence applications (now that’s kind of interesting), NewsGator is a well-known web feed aggregator and reader, and iUpload is a hosted enterprise social software service.

Mader had some interesting comments on how by making updates to a schedule completely transparent, no one wants to be the last one to add their part since everyone will know that they were last; this, however, is not unique to any Enterprise 2.0 functionality, but has been a well-known characteristic of any collaboration environment since Og was carving pictures of his kills on the community cave wall.

There was an interesting question about who, within an organization, is driving the Enterprise 2.0 technology adoption: although the CxO might be writing the cheque, it’s often corporate communications who’s pushing for it. In the last session, we saw that in one organization, it was pushed by HR, but I suspect that’s unusual.

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