From a recent presentation by Jim Sinur of Gartner comes their emerging view of what’s in a BPM suite (click for larger view):
They believe, as I do, that BPM includes both human-facing and system-to-system capabilities.
What’s in a BPM suite
From a recent presentation by Jim Sinur of Gartner comes their emerging view of what’s in a BPM suite (click for larger view):
They believe, as I do, that BPM includes both human-facing and system-to-system capabilities.