Pivot on a dime with BPM: see me on Process Pioneers

In case you miss listening to me blather on about process while waving my hands around to illustrate a point, here’s a video that Daniel Rayner recorded for his Process Pioneers YouTube channel of a conversation that we had recently.

We chatted about challenges that organizations face when implementing BPM (both documentation/management and full automation projects), and some of the wins possible. The “pivot on a dime” quote was about how having insights into your business processes, and possibly also automation of those processes, allows you to change your business model and direction quickly in the face of disruption.