My evangelism has paid off again, and I’ve convinced Sharon Boyes-Schiller of SkyScape Solutions to start blogging. Sharon and I met at the BPMG conference in London last year and have had a few conversations via email and Skype since then, many of them about blogging as a type of online portfolio for our small businesses. Her business focusses on analysis and optimization of processes, and I look forward to more of her posts.