When I was the eProcess (BPM) evangelist at FileNet back in 2000-2001, I fought a lot of battles — both internal and external — about FileNet’s focus on content versus process. FileNet came from a content background, but finally they’ve reached a milestone of having BPM in more than half of their current deals. Nice statistic, but given that this is current deals and not existing customers, I think that they still have a long way to go.