I did a webinar last week, sponsored by Signavio, that focused on banking processes. In particular, I looked at the top-level goals such as revenue, costs, compliance and competitive differentiation, and lined those up with some of the departmental goals and the process-related tools that can help to reach those goals. As usual, you can find my slides on Slideshare:
The replay is up, you can find it on the Signavio website (registration required). If you registered prior to the webinar, you will have already received an email with a link to the replay.