Day 2 of the Proforma conference included three additional customer presentations, one from a partner, then all the exciting stuff about the upcoming product release.
Following on the heels of the panel at the end of day 1, in which Paul Harmon and Geary Rummler slammed Six Sigma, Deb Berard from Seagate spoke about their successes with Six Sigma and Proforma. Seagate has been using Six Sigma since 1995, and has been seeing a lot of success with it and Lean — not surprising for a manufacturing organization, which is where Six Sigma originated. They use the Six Sigma framework in ProVision, and their initial process analysis and modelling efforts led to the improvement of some of their product development processes. Based on that success, they then pushed it out to an enterprise-wide initiative.
The only thing that I really had an issue with was her calling ProVision a business process management system (BPMS), which it’s not: it’s a modelling suite. Although BPM still doesn’t have a fully accepted definition, I believe that BPMS has a very specific meaning.